Room charge: put drinks, meals and treatments on the guest’s room

Room charge in beevity moves a bill to a guest’s room: the staff member enters the room number and the guest’s name, the guest signs on the screen and a voucher prints. Each room has one folio, and at checkout its bills are paid together or passed to the hotel bill.

How does room charge work?

A bill is open: lunch at the restaurant, a massage, drinks at the pool.
The staff member chooses room charge and enters the room number and the guest’s name.
The guest signs on the tablet. beevity prints a voucher with the signature.
The bill moves to that room’s folio. The table or bed is free for the next guest.

What happens at checkout?

The front desk opens the folio for the room. It lists the bills charged to that room from all outlets. Checkout pays them in one go, by cash, card, PromptPay QR or transfer, with a tip if the guest adds one. If your hotel bills the room elsewhere, the total can be passed to the hotel bill instead.

When the folio is paid, the commission on its bills is released to the staff who served them, and the tips are shared.

How is the room kept in reports?

Each room appears as a customer named after it, such as “Room 214”. That means open amounts show in the same places as any other open bill, including the aging report, and nothing is ever deleted.

Questions about Room charge & folios

What happens to the table or bed after room charge?

It is free again. The bill moves to the room’s folio and any timed session on it is completed.

Can room charge be used on a normal bill by mistake?

No. The room-charge payment method is only accepted for bills that were charged to a room.

When is commission paid on room-charged bills?

At checkout. Until the room is paid the commission is held, as with any open bill.

Does beevity replace our hotel software?

No. Room bookings and check-in stay in your hotel software, and beevity takes care of what the guest buys during the stay. A connection between the two is on the roadmap.